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Why You’ll Love This Job

Altus is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

Fire Systems Inc, an Altus Fire & Life Safety Company, located in Dartmouth, MA is looking for an Administrative & Operations Coordinator to join our team!  

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.

Job Duties and Responsibilities

Office & Customer Support

  • Assist with answering incoming phone calls
  • Provide professional customer interaction and call routing
  • Support message taking and internal communication flow

Payroll & Administrative Support

  • Assist with payroll-related data entry and verification
  • Support timecard tracking and documentation accuracy
  • Maintain confidentiality of employee records

Scheduling & Coordination

  • Assist with technician scheduling and dispatch support
  • Support coordination of service calls, inspections, vendors, portal compliance and follow-ups

Safety & Compliance (OSHA Recordables)

  • Assist with tracking OSHA Recordable incidents
  • Assist FSI Safety Officer in maintaining documentation and internal safety records
  • Support compliance reporting and administrative follow-up

Commissions Administration

  • Assist with commission tracking and documentation
  • Support calculation support and record maintenance
  • Coordinate with management on reporting accuracy

Procurement & Office Support

  • Order employee uniforms / clothing as directed
  • Purchase miscellaneous office supplies
  • Assist with vendor coordination when needed

Employee & Office Support Functions

  • Coordinate condolences, flowers, and related employee matters
  • Support internal office administrative needs
  • Assist management with miscellaneous operational tasks

Qualifications

  • 2+ years relevant experience; administrative, coordination, or operational experience, particularly in service, construction, project coordination, or similar environments.
  • Strong organizational & multitasking ability
  • Attention to detail and accuracy
  • Professional communication skills
  • Comfort handling confidential information
  • Computer proficiency (Microsoft Office / excel)
  • Ability to work in a fast-paced service environment

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Type: Full Time (Salaried)
Job ID: 168424