Assistant Restaurant Manager Job – Accord, NY

Reports to Inness Restaurant Manager, F&B  Director of Operations,  General Manager.

The Restaurant Manager position will assist with FOH operations, address customers’ complaints and queries; help implement measures to minimize costs and improve profitability, and contribute to the professional development of staff.  Consistently uphold standards, safety and company policies.

• Assist Restaurant Management Team with day-to-day operations, staff supervision and training. Fostering a positive work atmosphere.

• Assisting in running services for breakfast, lunch and/or dinner service.

• Assigning sections to servers and supports.

• Resolving customers’ questions and grievances in a professional manner.

• Recording income and expenses and ensuring that the cash registers are balanced and reported daily cash drops.

• Sending daily shift reports to ownership, F&B Management.

• Ensuring that the restaurant adheres to pertinent health and safety regulations.

• Assist with POS Management; entering new products, troubleshooting.

• Daily check in with Chef re: any menu changes, updated menus on InDesign accordingly.

• Assist management team with editing staff checklists and schedules to create more efficiencies and business needs.

• Assisting with guest reservations, guest amenity and additional f&b requests.

• Check emails daily and respond to guest queries.

• Communicate with the Chef and Restaurant Manager regarding special requests or reservations.

• Coordinate communication between front of the house and back of the house staff.

• Supervise kitchen and wait staff and provide assistance, as needed.

• Arrange for new employees’ proper onboarding (scheduling training sessions, assist with onboarding paperwork, review menu knowledge post training etc.)

• Monitor compliance with safety and hygiene regulations.

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry

• Familiarity with restaurant management software, such as Resy and Lightspeed

• Good math and reporting skills

• Warm customer service attitude

• Communication and team management abilities

• Availability to work within operating hours including evenings, holidays, weekends

• Salary-$70,000