Why You’ll Love This Job
Become a Founding Team Member at our NEW Location in San Ramon, California!
Spavia, San Ramon is seeking to hire a mature, experienced candidate with previous Spa Operations, Personnel, and Guest Experience Management. Our ideal candidate must be able to demonstrate a successful track record of meeting goals, contributing to business growth while maximizing profit margins.
Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guests can enjoy a full range of massage treatments, skincare treatments, body treatments and beauty treatments.
Pay and Benefits for Spa Managers
- Health Saving Account covering (Medical, Dental & Vision) for qualified employees
- Company sponsored 401K Investment Savings Program
- KPI-based Monthly Bonus Program
- We offer Paid Vacation & Sick Leave
- We offer a FREE Essential Membership for all employees
- We offer discounts on products and treatments, along with friends and family discount.
- Paid Training
Why join the Spavia family
- Family culture with compassion, integrity and team approach
- Our teammates are fun and our biggest asset
- Our membership program creates relationships, connecting people and communities together in many rewarding ways
- Advancement opportunities with the fast growing spa in the world – multiple avenues for increased pay and bonus potential
- Our guests and members love us, the atmosphere and affordability allows them to return again and again
Job Duties and Responsibilities
Assistant Spa Manager Responsibilities include but not limited to:
- Team management: recruit, interview, hire and train new employees, with assistance of Spa Owner.
- Work with Department Leads in the management and oversight of 15-20 specialists.
- Responsible for leading a team of Guest Advisors in the execution of the spa operations, and sales.
- Goals Setting: Lead and motivate teams to reach sales quotas within retail, membership and gift card sales.
- Reporting: Provide weekly sales reports. Set and adjust monthly goals to reach annual business goals.
- Leadership: Motivate the team to execute against our points of service and consistently meet our Net Promoter Score standards.
- Drive the execution of our company mission to provide and exceptional guest experience for each guest, on every visit.
- Spa Maintenance and Operations: Ensure Spa Boutique, common guest spaces, treatment rooms and storage areas are clean, organized and impeccably maintained. Ensure state regulations are followed and up to date.
- Manage Inventory and Supplies management
- Marketing support with email campaigns, in house and social media, and special in-spa events
- Support Community outreach initiatives
- Working various and changing days and hours (weekend days, opening and closing required)
Qualifications
Assistant Spa Manager Qualifications:
- Relevant and successful experience in the hospitality, spa, retail, or fitness industries, while holding a position of responsibility
- At least 6 year experience managing teams, and spa operations
- A commitment to excellence
- A passion for People and Sales
- Strong organization, planning and computer skills
- Ability to work flexible schedule including days/evenings/weekends/holidays
- Reliable, punctual, passionate and goal-driven
- Professional, and drug/alcohol free
- Time management and organization skills
- Computer proficient
- A passion for working with people
- Can-do attitude and high energy
- A team player with a passion for the spa and guest service industry
- **Positions that typically transition well into this role: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager.
Type: Full Time (Hourly)
Job ID: 138046