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Generates revenue by making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts, working with insurance companies.

Job Duties and Responsibilities

  • Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
  • Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the practice in court cases.
  • Enters and reviews physician charges into the practice management system, editing as needed to comply with insurance policies.
  • Posts insurance payments and patient payments into the practice management system, transferring balances to the appropriate party.
  • Enters insurance card information in the practice management system.
  • Balances work at the end of the day to ensure accuracy.
  • Maintains work operations by following policies and procedures; reporting compliance issues.
  • Maintains quality results by following standards.
  • Protects practice’s value by keeping collection information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Picks up correspondence and checks from the Tenafly location as needed.  Makes deposits to the bank if Billing Manager is absent or assigns this task for a particular reason.

Qualifications

  • Graduation from High School or GED
  • Computer literacy, including basic knowledge of Microsoft Word, Microsoft Excel and Electronic Medical Records
  • Excellent verbal and documentation skills.
  • Ability to serve others with different ethnic backgrounds.  Bi-lingual preferred but not mandatory.
  • Must be team-oriented.
  • Knowledge of CPT Coding, ICD-9 Coding, Insurance Company policies, Patient Collection laws and practices
  • Reporting skills

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Type: Full Time (Hourly)
Job ID: 30363