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Why You’ll Love This Job!
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Fishers, IN, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations.   We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

We Offer:

  • Competitive Salary:  Commensurate with experience and qualifications 
  • Benefits:  Comprehensive benefits package
  • Professional Development:  Opportunities for continuing education and professional growth
  • Positive Work Environment:  A supportive, team-oriented culture that values work-life balance

Start down your exciting career path today by applying for our Client Care Specialist job opening!

Job Duties and Responsibilities

  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Answer phones, act as a patient liaison, and answer any questions from potential or current patients
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Fax reports to physicians; keep a log of incoming reports
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the clinicians about scheduling/patient arrival

Qualifications

  • Valid driver’s license and reliable transportation
  • H.S. graduate or GED certificate, Associates Degree or Billing Education a major plus
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Great demeanor, strong integrity and compassion

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Type: Full Time (Hourly)
Job ID: 123402