Why You’ll Love This Job
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Golden, CO, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!
Job Duties and Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Send and keep a log of all reports sent to doctors
- Verify Insurance and track insurance-covered visits; collect co-payments
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Communicate with the office manager and clinicians about scheduling/patient arrival
Qualifications
- High school diploma or equivalent
- Valid driver’s license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
Type: Part Time (Hourly)
Job ID: 144255