Why You’ll Love This Job
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy & Balance Centers – West Denver, a locally owned physical therapy franchise, has a Customer Service Representative opening in Littleton, CO, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge physical therapy facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans with one on one care. As part of our FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology, and grow your career under a practice leader who is fully invested in you!
For Full Time employees, we offer a comprehensive benefits package that includes:
- Major medical
- Dental
- Vision
- Short–term disability
- Long–term disability
- 401k
- In house continuing education/training
- Paid time off
- Most of all we offer a positive, fun, and collaborative work environment that is second to none!
This excellent opportunity will not last long! Apply for FYZICAL’s Customer Service Representative job opening today!
Job Duties and Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and our physical therapists
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; manage appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take co-payments
- Communicate with the office manager and clinicians about scheduling/patient arrival
Qualifications
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- Solid computer skills and basic understanding of Microsoft Office
- Receptionist experience, particularly in a medical office, a solid plus
- High school diploma or equivalent
- Valid driver’s license and reliable transportation
Type: Full Time (Hourly)
Job ID: 123574