Why You’ll Love This Job
Do you enjoy creating a warm, welcoming environment and connecting with people? Are you looking for a place to grow, utilize your skills, and make a positive impact in a dental office? If so, we want to meet you!
We are a modern, state-of-the-art dental office near Irvine, known for our fun, family-friendly atmosphere. We’re seeking a Benefits Coordinator & Supervisor with dental experience, to join our team and help provide an exceptional experience for our patients. This is a mid-entry-level position with no glass ceilings—we are ready to train the right person and support you in building a long-term, rewarding career in the dental field.
About the Role: In this pivotal role, you will be responsible for managing treatment coordination, scheduling appointments, and ensuring a smooth experience for our patients from start to finish. You’ll be the first point of contact for patients, engaging with them in a positive and professional manner, advocating for their dental treatment, and helping them navigate insurance and benefits.
- Growth Opportunities: This is an entry to mid-level position with ample opportunities to learn and advance in the dental field
- Comprehensive Benefits: Medical and dental benefits, plus paid time off (PTO) after the introductory period
- Work in a Modern Facility: Enjoy working in a state-of-the-art dental office with a fun and comfortable atmosphere
- Supportive, Family-Friendly Environment: We value our team members and are committed to fostering a positive and collaborative workplace
If you’re passionate about customer service and ready to start a fulfilling career in the dental field, we’d love to have you on our team! Apply today and take the first step toward joining a great office with incredible growth potential.
Office hours: M/ TH 8:00-5:00, T/W: 7:00-3:00, F: 8:00-4:00
Job Duties and Responsibilities
- Create a welcoming environment by engaging with patients in a friendly and professional manner
- Coordinate patient treatment schedules and advocate for dental care options
- Assist patients with insurance and benefits coordination, ensuring clarity in treatment costs and coverage
- Support the overall patient experience, ensuring all needs are met efficiently and courteously
- Maintain accurate patient records and assist with treatment planning
- Provide excellent customer service with a positive, upbeat attitude
- Initiate daily huddles, and be able to structure goals for the team
- Coordinate staff schedules
- B2B marketing + social media content
Qualifications
- At least 2 years of dental front desk experience is preferred
- A passion for helping others, with a friendly, welcoming demeanor
- Strong communication skills with the ability to connect with patients
- Detail-oriented, organized, and able to multitask
- Sales experience is a plus, but not required
- A positive, eager-to-learn attitude and a genuine desire to grow with our office
- Leadership skills
- some dental billing knowledge
Type: Full Time (Hourly)
Job ID: 145048