Why You’ll Love This Job
Eno’s Pizza Tavern is seeking a highly motivated and experienced individual for the position of General Manager. The General Manager will play a crucial role in overseeing the overall operations of the restaurant, ensuring a high standard of service, managing staff, and driving profitability. This role requires a strong leader with excellent communication, organizational, and problem-solving skills.
Job Duties and Responsibilities
-
Lead, manage, and hold your team accountable
-
Ensure floor presence during peak volume hours, which includes conducting 100% table touches, placing right people in right seats, ensuring no guest leaves unhappy, and leading by example
-
Maintain hospitality and product standards
-
Implement bar and Eno’s Side Dough operations plan
-
Maintain budgeted labor and product costs for FOH and BOH
-
Maintain brand compliance in training and development across all restaurant initiatives
-
Liaise with Sales & Marketing team to execute growth initiatives
-
Liaise with Event Sales team to generate outside event sales leads
-
Receive, review, and resolve complaints from guests; more importantly, utilize cues during service to proactively identify a customer’s dissatisfaction, then seek to understand and pivot to create an overwhelmingly positive experience
Qualifications
- Proven experience as a General Manager in the restaurant industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Financial acumen and experience with budgeting and cost control.
- Knowledge of food safety regulations and health standards.
- Flexibility to work evenings, weekends, and holidays as required.
- Able to work a minimum of 50-60 hours per week
Type: Full Time (Salaried)
Job ID: 140760