Why You’ll Love This Job
Eno’s Pizza Tavern is always on the lookout for a highly motivated and experienced individual to join our team as a General Manager. The General Manager will play a pivotal role in overseeing the overall operations of the restaurant, ensuring a high standard of service, managing staff, and driving profitability. This role demands a strong leader with excellent communication, organizational, and problem-solving skills.
We are also keen to connect with individuals interested in this role for future locations and opportunities. If you have a passion for the restaurant industry and meet the qualifications, we would love to hear from you.
Job Duties and Responsibilities
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Lead, manage, and hold your team accountable
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Ensure floor presence during peak volume hours, which includes conducting 100% table touches, placing right people in right seats, ensuring no guest leaves unhappy, and leading by example
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Maintain hospitality and product standards
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Implement bar and Eno’s Side Dough operations plan
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Maintain budgeted labor and product costs for FOH and BOH
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Maintain brand compliance in training and development across all restaurant initiatives
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Liaise with Sales & Marketing team to execute growth initiatives
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Liaise with Event Sales team to generate outside event sales leads
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Receive, review, and resolve complaints from guests; more importantly, utilize cues during service to proactively identify a customer’s dissatisfaction, then seek to understand and pivot to create an overwhelmingly positive experience
Qualifications
- Proven experience as a General Manager in the restaurant industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Financial acumen and experience with budgeting and cost control.
- Knowledge of food safety regulations and health standards.
- Flexibility to work evenings, weekends, and holidays as required.
- Able to work a minimum of 50-60 hours per week
Type: Full Time (Salaried)
Job ID: 131385