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Why You’ll Love This Job

INNESS is an intimate country refuge, and members club located in Accord, New York. Inness is situated on a campus of 225 pastoral acres, which include a 12-room farmhouse hotel, 28 guest cabins, restaurant, event bar, a 9-hole golf course, sporting outfitter, two swimming pools, tennis courts, walking trails, a retail home and farm shop.

The Restaurant General Manager is responsible for leading the day-to-day operations of the restaurant and service. This individual will be responsible for hiring, scheduling, training, evaluation, and accountability of staff. The ideal candidate will have experience managing in a full-service, fine dining setting.

Job Duties and Responsibilities

Essential Functions:

  • Lead Restaurant Management Team with day-to-day operations, staff supervision and training. Fostering a positive work atmosphere.
  • Assisting in running services for breakfast, lunch and/or dinner service.
  • Resolving customers’ questions and grievances in a professional manner.
  • Recording income and expenses and ensuring that the cash registers are balanced and reported daily cash drops.
  • Sending daily shift reports to ownership, F&B Management.
  • Ensuring that the restaurant adheres to pertinent health and safety regulations.
  • Assist with POS Management; entering new products, troubleshooting.
  • Daily check in with Chef re: any menu changes, updated menus on InDesign accordingly.
  • Assisting with guest reservations, guest amenity and additional f&b requests.
  • Communicate with the Chef regarding special requests or reservations.
  • Coordinate communication between the front of the house and back of the house staff.
  • Arrange for new employees’ proper onboarding (scheduling training sessions, assist with onboarding paperwork, review menu knowledge post training etc.)
  • Monitor compliance with safety and hygiene regulations.

Qualifications

  • 5 years’ experience in leading a team within a relaxed fine dining environment.
  • Familiarity with restaurant management software, such as Resy and Lightspeed
  • Good math and reporting skills
  • Warm customer service attitude
  • Communication and team management abilities
  • Availability to work within operating hours including evenings, holidays, weekends

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Type: Full Time (Hourly)
Job ID: 111617