Why You’ll Love This Job
⭐️Spavia Day Spa in Sparta NJ is looking for a mature, motivated, customer service oriented individual for our Guest Advisor position. This is a year round position.
Voted Readers Choice Best Day Spa 2022 and 2023, Best Facial 2023!
Why choose Spavia? Every day you get to make a positive difference in someone’s life- every visit, every time!
At Spavia Sparta, guests enjoy luxurious spa amenities along with a full variety of award winning treatments. We provide a full variety of massage, skincare, and body wraps/scrubs! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without strong, passionate, capable guest advisors.
As a Guest Advisor, you are the face of our spa. Our guest advisors portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long lasting rapport for guests to return again and again.
This is a part time position depending on candidate. Requires flexibility as shifts could be during the week (daytime or evening) or on weekends.
Pay: $16/hr, plus commission and bonus programs
Job Duties and Responsibilities
Guest Advisor Responsibilities
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a beautiful spa, retail space, and reception area
- Membership, spa boutique, and product sales
- Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
- Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
- Willingness to work as a team player to proactively support the spa’s needs
- Attention to detail in all aspects of spa coordinators responsibilities
Qualifications
Guest Advisor Requirements:
- Minimum high school diploma
- Self motivated
- Reliable, punctual, passionate and goal-driven
- Professional, team player
- Drug/alcohol free
- Articulate speaker with an ability to multitask
- Combined education and previous customer service / administrative and retail experience is strongly desired
Type: Part Time (Hourly)
Job ID: 135920