Why You’ll Love This Job
Our hotel is seeking a highly motivated and passionate Operations Manager to join our team. The Operations Manager responsibilities will consist of overseeing all food and beverage operations, housekeeping, and maintenance. The ideal candidate for this position will have a background in hotels and F&B with prior experience managing a fast-paced kitchen staff.
Apply in person or submit your resume!
Job Duties and Responsibilities
- Effectively and professionally communicates with departments and GM
- Must be hands on and will be required to step in to work F&B shifts during slow seasons
- Oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs
- Prepares for periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas
- Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets
- Manage the activity of the restaurant & banquet catering events
- Train staff on preparing food, presenting food, and providing the highest quality to guests
- Closely monitor inventory (beer/liquor/wine/food & linen/terry and guest supply) to ensure no theft and minimize wastage
- Improve profitability by increasing revenues, customer satisfaction and staff productivity.
- Control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes; develop control procedures; monitor results.
- Make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations.
- Planning the marketing, promotional activities and operational activities of the restaurant.
- Oversee housekeeping operations in accordance with established guest service, quality and sustainability standards.
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
- Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Perform other duties as requested by management.
- Will be required to work nights, weekends and holidays
- Will be required to work in a fast-paced environment
Benefits
- Medical, Dental, and Vision Insurance for Full Time Staff
- Life Insurance for Full Time Staff
- 401(k) Retirement Plan
- Paid Time Off
- Employee discount
Qualifications
- Organized with a sense of urgency
- Competitive, self-motivated and a self-starter.
- Leadership skills including problem solving and ability to multi-task
- Attention to detail, good follow through, and communication skills
- Previous hotel experience preferred
- Previous restaurant experience preferred
Type: Full Time (Salaried)
Job ID: 164383