Why You’ll Love This Job
Inpatient Front Office Coordinator
Who We Are
Mission
We believe that no one should feel alone, and we are sure you feel the same. We are a Maryland, Delaware, & Virginia company specializing in providing traditional and innovative psychiatric & psychotherapy treatments to the residents of the Mid-Atlantic area. We are rapidly growing and are looking for a motivated Inpatient Front Office Coordinator to grow with us. Bloom Health Centers provides comprehensive behavioral health services by a group of competent, independent practitioners. We diagnose and treat children, adolescents, adults, and the geriatric population. Psychological testing and neuropsychological testing are available for a variety of disorders, including ADHD, brain injuries and head trauma, and memory problems.
Vision
Too many people dismiss their mental health needs by assuming it will get better or that they can “tough it out.” For many people, this simply is not true. At Bloom Health Centers, we want to help you find the balance and perspective you need to live your best life. And since people can struggle with their mental health at any point in their lifetime, we work with clients of all ages.
Our dedicated team of psychiatrists, therapists, and psychologists, focus on producing positive results through treatment of stress, anxiety, depression, PTSD, and many other disorders. Our foundation of success is based on our ABCs:
- All as One
- Be the Change
- Courage to Care
Job Summary
We are a Maryland, Delaware, & Virginia company specializing in providing traditional and innovative psychiatric & psychotherapy treatments to the residents of the Mid-Atlantic. This Front Office Coordinator will sync with Bloom providers embedded within a local inpatient hospital by answering emails, setting appointments in the EMR, and maintaining patient charts specific to our team. Additionally, the Front Office Coordinator will align our Arlington office by communicating with other members of the team.
Job Duties and Responsibilities
Expectations
- Provide friendly support and accurate information to patients
- Manage patient grievances with kindness
- Embody a high level of professionalism
- Collaborate with the patient’s care team as needed
- Utilize our electronic medical records system to document patient contacts. Maintain privacy of all records
- Complete prior authorizations for prescriptions and refills (per doctor discretion)
- Participate in weekly meetings
- Participate in growing and strengthening Bloom Health Centers
- All team members must be sensitive and responsive to the diverse values, beliefs, religions, nationalities, sexualities, and gender identities of our patients.
Qualifications
Qualifications
- High school diploma or GED
- Must be able to type at least 35 WPM
- On-Site only. Must be available Thursday-Monday for an hour shift during 7:30am – 4:00pm hours. Times can change over time depending on business needs. This position is classified as essential.
- Must have a minimum of 1 year of medical experience or direct customer service experience utilizing digital communication.
- Must be organized, reliable, professional and be able to maintain confidentiality.
- Must be able to clearly communicate through speaking, reading, and writing in English.
- Must have basic computer skills: (Windows, Word, Excel, Outlook)
Other Requirements
- Minimal travel (5%) may be necessary to be present in the different office locations as necessary for employee support
- All offers of employment at Bloom Health Centers are contingent upon clear results of a thorough background check
Included Benefits
- Health, Dental, and Vision Insurance
- Free Life Insurance
- 401(k) Match
- Opportunity to grow and expand
- PTO (including increases with years of service, holidays, and floating days)
Location
We have offices located at ten sites (and growing). This role is exclusively for our inpatient setting at a local hospital in Falls Church, Virginia.
Bloom Health Centers is committed to creating a diverse and inclusive workforce and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Type: Full Time (Hourly)
Job ID: 97336