Apply Now

Our Core Values

The culture at Prism Health North Texas is built on our shared Core Values.  We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values:

  • We are solution seekers.  The organization’s founders found solutions even during the AIDS crisis of the 80’s; we remain proactive, thrive on change, and always willing to take the lead.
  • We have a can-do attitude. We are flexible, agile, and never say, “It’s not my job.” We always seek growth, and we are never late but always willing to stay late to see the last patient.
  • We are mission driven. We are committed to health equity; recognize all contributions are meaningful and valued. It is never about the me or I, but about the we.
  • We care about people.  We celebrate diversity, equity, and inclusion; we are kind and practice acts of kindness, all in service to our patients and each other.  

The Medical Case Manager provides treatment adherence and a range of client-centered services that link clients with health care, psychosocial, and other services.

Job Duties and Responsibilities

Medical Case Manager Responsibilities:

  • To perform a medically focused form of case management.
  • Assess the medical needs of Persons Living with HIV (PLWH) including behavioral risk screening.
  • followed by risk reduction interventions for PLWH at risk of transmitting HIV.
  • Develop and review a care plan based on client’s needs and choices, with goals and strategies for
    completion based on DSHS Medical Case Manager Standards of Care.
  • Link and coordinate client care to ensure that quality medical care is received, including medical,
    mental health, vision and dental care. Implement the care plan through time-lined strategies.
  • Coordinate with client’s medical providers including any sub-specialists. Coordinate with the non-
    medical case manager regarding patient barriers to care, adherence with medical appointments, and
    other information useful to care coordination.
  • Provide education about medical therapies including the benefits and side effects of adherence in
    coordination with clinician.
  • Provide interventions to improve adherence to medical therapies and compliance with medical
    appointments. This may include reminder calls and contacting clients who do not show for
    appointments; as well as clients who are not taking their medications as prescribed.
  • Assure services are delivered in a culturally competent manner with attention given to the
    accommodation of individuals with special needs.
  • Perform HIV testing according to protocol.
  • Other duties as assigned.


Medical Case Manager Required Knowledge, Skills and Abilities:

  • Must have medical knowledge of HIV/AIDS, as well as sensitivity to PLWH.
  • Strong verbal and written skills with health professionals, patients and their families.
  • Ability to perform independently while working in an interdisciplinary team environment.
  • Ability to develop and communicate appropriate educational materials for all levels of health literacy and preferred learning modalities.
  • Proficiency in Word, Excel, and Outlook.

Education and Experience:

  • Bachelor’s or Master’s degree in nursing preferred with appropriate Texas licensure in good standing. As an alternative, a minimum of 2 years’ experience performing medical case management, case management or client advocacy may substitute for each year of college education.
  • Must complete a minimum of 12 hours of continuing education in relevant topics annually.
  • Bilingual preferred.

Apply Now

Type: Full Time (Hourly)
Job ID: 129839