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Why You’ll Love This Job

Do you want to work in a relaxed environment with a supportive team? Are you organized, self-motivated, and detail oriented? If you enjoy connecting with patients and providing best-in-class vision services, then you’d be a great fit for the Big City Optical Optical Sales Consultant job! Available positions across Chicago!
You will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first. Provide care with a personal touch and build a career you love by applying for this Optical Sales Consultant role with Big City Optical today!
Optical Sales Consultant Benefits 

  • Paid Time Off 
  • Medical, Dental, & Vision Insurance 
  • 401K Plan with 10% Matching 
  • Employee Discounts 
  • Free Annual Exam! 

$18 – $20 per hour (experienced Opticians earn more)

Job Duties and Responsibilities

Optical Sales Consultant Job Responsibilities 

  • Provide patients with exceptional customer service by understanding and assisting the patient’s needs. 
  • Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate client. 
  • Maximize sales offering and educating clients on lens options 
  • Provide patients with comprehensive explanation of their insurance benefits such as copays, allowances, and eligibilities 
  • Ensure insurances are billed correctly and by the end of each day 
  • Use proper tools to take accurate measurements, and fit/adjust eyewear as needed for patients
  • Troubleshoot any issues client may experience with glasses we have made for them 
  • Promise accurate delivery & turnaround times meeting the patients’ needs. Immediately notify patient of any delays of delivery times. 
  • Confirm RX, lens materials, coating, and quality are in “passing condition” before notifying patient that glasses are ready for pick up and dispensing. 
  • Ensure product pricing is accurate 
  • Accurately process client transactions/payment 
  • Help maintain the attractive appearance of the office; dust, clean frames, clean and stock bathroom as needed 
  • Stock eyeglass cases, cleaners, contact lens station, ensure frame boards are full as applicable 
  • Schedule clients to see the doctor accordingly (reason for visit, insurance, etc) 


Optical Sales Consultant Job Qualifications 

  • 1-3 years previous Optician experience preferred 
  • High School Diploma or GED required 
  • Strong communication skills (verbal and written), including strong interpersonal skills. 
  • Computer skills with CRM software, Order Processing programs, and Microsoft Office/Outlook 
  • Knowledge of billing and insurance 
  • Excellent problem-solving skills 
  • Ability to adjust priorities and manage time wisely in a fast-paced environment. 
  • Preferred: Bi-lingual in English and Spanish 

Positions available in the following locations:

  • Bucktown on Damen, 60647
  • East Lakeview on Broadway, 60657
  • Lakeview on Southport, 60613
  • Lincoln Park on Clark, 60614
  • Lincoln Square on Lincoln, 60625
  • Loop on State and Madison, 60602
  • The Shop on Northbridge on Michigan Avenue, 60611
  • Pilsen on 18th Street, 60608
  • North Andersonville on Clark Street, 60660
  • South Andersonville on Clark Street, 60640
  • Streeterville on Ontario, 60611
  • The Shops on Northbridge on Grand, 60611
  • West Loop on Randolph, 60607

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Type: Full Time (Hourly)
Job ID: 117043