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Why You’ll Love This Job 

Intuitive Health in partnership with ShorePoint Health has opened an ER/Urgent Care facility in Cape Coral. This is the only Hybrid ED/Urgent care model in the area. Located in vibrant Cape Coral. The Free Standing ED/Urgent Care is conveniently located off Del Prado Blvd and less than 15 minutes off the interstate.

Are you ready to get on board with an innovative, forward-thinking company that offers unique healthcare to the surrounding community? If so, say yes to this top-shelf Full Time Patient Access Lead position!

Here, you will be an active part of an exciting and knowledgeable team of professionals who work together toward success while providing both emergency room and urgent care services within one facility. As a Full Time Patient Access Lead, you can take part in a new, visionary way of administering healthcare, picking up useful knowledge along the way that will further your career. For your role in assisting appreciative patients, you also will receive competitive pay and benefits that include great scheduling, fun company get-togethers, PTO, medical insurance that includes dental and vision, a retirement plan, company provided Life/ADD/LTD insurance and an annual continuing education allowance.

This Full Time Patient Access Lead opening is the perfect way to propel your career into the future! Apply today.

 *Some weekend shifts may be required*

Job Duties and Responsibilities

Patient Access Lead job responsibilities include:

  • Model patient experience expectations and ensure team is adhering to the patient experience expectations.
  • Driving Patient Access Metrics (Callbacks, Bedside, NPS, RQA, etc.)
  • Maintain an appropriate Patient Access environment that is friendly and respectful.
  • Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles.
  • Create and maintain the Patient Access Schedule for assigned location.
  • Covers voids or when coverage is not located
  • Train and mentor new Patient Access staff.


Patient Access Lead required skills & qualifications include:

  •  High School Diploma or GED required
  •  2-4-year college degree in Business, Accounting, Medical Administration or related area preferred
  •  Minimum of 2 years’ experience in medical office setting
  • Minimum of 2 years’ experience in supervisory or lead role preferred
  •  Familiar with health insurance and the insurance verification process.
  •  Patient Registration/Medical record system experience needed.
  • Must be computer literate (Word, Excel Outlook)

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Type: Full Time (Hourly)
Job ID: 124888