Why You’ll Love This Job
Bi-Lingual (Spanish) Experienced Patient Care Specialist | Part-Time or Full-time | Growth Opportunity
Are you an experienced healthcare professional ready to make a real impact? Do you want to be part of a team that values your skills and offers unique pathways for career growth?
FYZICAL Therapy & Balance Centers is seeking a dynamic and compassionate Patient Care Specialist to join our team. This is more than just a job; it’s an opportunity to be the heart of our practice, ensuring every patient feels valued and supported from the moment they connect with us. We’re looking for a dedicated professional with a proven track record in a medical front office setting, who is ready to take their career to the next level.
This can a full-time (32 – 40 hours a week) or part-time position (approximately 25 hours per week) offers a competitive pay range of $18 – $22 per hour (based on experience), along with performance-based bonuses.
Excellent learning opportunities for students with business, healthcare administration, medical billing, marketing, social science focuses.
NO NEED TO APPLY IF YOU DON’T HAVE HEALTHCARE EXPERIENCE
Job Duties and Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take copayments
- Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
- Communicate with the office manager and clinicians about scheduling/patient arrival
Qualifications
- High school diploma or equivalent
- Valid driver’s license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- H.S. graduate or GED certificate
- Up-to-date DL and a dependable vehicle
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
Type: Full Time (Hourly)
Job ID: 170043