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Why You’ll Love This Job

A busy Ophthalmology practice specializing in retina diseases is currently seeking an experienced Call Center Representative with 1+ years of experience for a full-time position at the West Columbia, SC location. This candidate will work in the office call center answer patient questions, triaging calls, and scheduling/rescheduling appointments.

Ideal candidate should have 1+ years of experience in a medical office, ability to multi-task, and capable of working independently as well as with others.

Attractive benefit package including medical insurance, 401k match, and profit-sharing.

Salary: Competitive and commensurate with experience.


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Uniform allowance
  • Vision insurance


  • 8-hour shift

Job Duties and Responsibilities

  • Responsible for answering phone calls, registering patients, monitoring referrals, collecting co-pays, and scheduling appointments.



  • High school or equivalent (Preferred)


  • Customer Service: 1 year (Required)
  • Computer Skills: 1 year (Required)
  • Call Center Experience: 1 year (Required)

Work Location:

  • Columbia, SC

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

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Type: Full Time (Hourly)
Job ID: 116565