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Why You’ll Love This Job

The Dominick is an independent hotel that offers its leadership team both freedom and responsibility.

The downtown address lends itself to a casual, more comfortable style of luxury. The design of the hotel imbues a welcoming feeling to the arrival experience with a soaring lobby space enriched by the warmth of wood louvers and the glow of a fireplace. Vestry, the one-star Michelin restaurant, with its relaxing vibe and spectacular cuisine has quickly become a neighborhood and guest favorite. Summer is when the Terrace on 7 becomes a coveted destination with the outdoor lounge pool, cabanas, and a chance to imbibe on a sampling of international street food and refreshing cocktails at El Ta’koy.

Job Duties and Responsibilities


Coordinate services for clients and in-house guests. Work with the marketing team and with agency partners in coordinating media, influencer, and filming requests/stays, and provide communication and administrative support for the department.


• Respond to client calls and special requests and obtain final details, dates, times, and guest room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.  

• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances, or dissatisfied clients

• Coordinate details with other departments for VIP amenities, special requests, or other service needs or special handling.

• Promote teamwork and quality service through daily communication and coordination with other departments. Submittal of daily amenity requests.  Requires coordination with Guest Relations, Food & Beverage Departments as well as Front Office.

• Perform administrative duties such as creating proposals, letters, contracts, VIP alerts, etc.  Collect data and updates databases.

• Daily monitoring of incoming leads, review booking period for short term bookings and assign to supervisor for immediate review.

• Full execution and review of leads in the absence of Sales Managers or Directors

• Create group contracts, and group turnovers to Event Manager.

• Create Resume and BEO

• Works with the Marketing team and partner agencies to coordinate and execute influencer visits, partner events, photoshoots. Coordinate and communicating details with other departments for room / space reservations, special requests, or other service needs or special handling.


High School diploma or equivalent plus 1 year experience in hospitality. High School Graduate. Must speak fluent English.  Must be proficient in Microsoft Office Suite. HMS and Delphi knowledge a plus.

Endure various physical movements throughout the work areas. Remain in stationary position for up to 8 hours throughout work shift.

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Type: Full Time (Hourly)
Job ID: 90319