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Why You’ll Love This Job

FULL-TIME, PERMANENT POSITION. PRIOR EXPERIENCE IN A LEAD ROLE IN A MEDICAL PRACTICE IS REQUIRED. Thank you for taking the time to explore a career with us! The ideal front office coordinator candidate would be someone who can multitask and is very reliable, detail oriented, passionate about dermatology, a team-player and leader, and enjoys working in a fast paced & professional environment. In this role, you will work closely with the office manager to train team members and strive to portray the best image of the practice to our patients.
Basko dermatology is the highest rated dermatology practice in the Naperville community and the surrounding areas. Led by a very talented and highly accomplished physician, Dr. Basko-Plluska, and a patient care team that prides itself in the best customer service, our practice is committed to increasing our patients’ awareness about skin health and engaging them in shared decision making. Our office is conveniently located in the I-med campus, off of 75th street and has ample free parking. Come join our team!

Job Duties and Responsibilities

FRONT OFFICE COORDINATOR RESPONSIBILITIES

  • Work closely with the office manager to help train employees on all aspects of the front desk (phones, check-in, check-out)
  • Be able to cover phones, scheduling and other aspects of the front desk as necessary
  • Be committed to portraying the best image of the practice to our patients
  • Ensure that all practice protocols and policies are followed on daily basis
  • Ensure that all patient appointments in the EMR system are made according to existing practice policy
  • Update patient chart and account information as indicated and make certain all insurance information and referrals in system are current
  • All other duties as assigned by office manager or physician

Qualifications

FRONT OFFICE COORDINATOR SKILLS

  • Proven ability in establishing rapport with patients, staff and supervisors
  • Excellent phone etiquette and personal communication skills
  • High commitment to customer service and to portraying the best image of the practice
  • Proven skills in handling busy telephone traffic and several office tasks simultaneously
  • Bring daily to the workplace a cheerful personality, positive attitude and enthusiasm
  • Detail oriented, & professional disposition
  • Familiarity with medical terms and spelling accuracy
  • Computer literate
  • Knowledge of basic bookkeeping and math concepts

FRONT OFFICE COORDINATOR EXPERIENCE

  • Previous experience in a lead role in a healthcare office, hospital or other medical facility is required
  • Previous experience with high volume phone traffic highly desired
  • Previous experience with training front desk team members desired
  • High school diploma or equivalent

BENEFITS OFFERED

  • Generous PTO (paid time off)
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) plan with guaranteed employer contribution
  • Employee discounts
  • Paid training

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Type: Full Time (Hourly)
Job ID: 85523