Why You’ll Love This Job
Spavia Westminster is seeking a part-time Guest Advisor to join our team! We are an independently owned and operated luxury day spa located in Westminster, Colorado with locations at the Orchards (144th and I-25) and Bradburn (120th and Federal).
Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.
As a Guest Advisor, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Why join the Spavia family
- Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
- Competitive commission / bonus payout structure / employee benefits
Benefits:
- Full time (30+ hours/week)
- Health, Dental, Vision insurance with 50% of premium paid by Spavia
- Accrued Paid Time Off. Accrue up to 40 hours 1st year, up to 80 hours year 2 to 4, and up to 120 hours after 5 years
- 401k program available after 1,000 hours of work
- 48 hours of Sick Time per year
- Quarterly bonus based on the number of appointments (earn up to $500 per quarter)
- Monthly bonus on the number of guest requests
- Bi-weekly sales commission on retail sales
You will be busy; our guests and members love us, the atmosphere and affordability allow them to return again and again! We are family: giving, respectful, team atmosphere, and fun!
Job Duties and Responsibilities
Spa Coordinator Responsibilities
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a beautiful spa, retail space, and reception area
- Membership, spa boutique, and product sales
- Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
- Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
- Willingness to work as a team player to proactively support the spa’s needs
- Attention to detail in all aspects of spa coordinators responsibilities
Qualifications
Guest Advisor Requirements:
- Minimum high school diploma.
- Self motivated
- Reliable, punctual, passionate and goal-driven
- Professional, team player
- Drug/alcohol free
- Articulate speaker with an ability to multitask
- Combined education and previous customer service / administrative and retail experience is strongly desired
Job Type: Part-Time positions available. Flexibility is a plus, but required to work a weekend shift either Saturday or Sunday. We are open Monday through Saturday 9am to 8pm and Sunday 9am to 7.
A team player with a passion for the spa and guest service industry.
Type: Part Time (Hourly)
Job ID: 149199