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Why You’ll Love This Job

Spavia Westminster is seeking a part-time Guest Advisor to join our team!  We are an independently owned and operated luxury day spa located in Westminster, Colorado with locations at the Orchards (144th and I-25) and Bradburn (120th and Federal).

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Guest Advisor, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

  • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits

Benefits:

  • Full time (30+ hours/week)
    • Health, Dental, Vision insurance with 50% of premium paid by Spavia
    • Accrued Paid Time Off.  Accrue up to 40 hours 1st year, up to 80 hours year 2 to 4, and up to 120 hours after 5 years
    • 401k program available after 1,000 hours of work
  • 48 hours of Sick Time per year
  • Quarterly bonus based on the number of appointments (earn up to $500 per quarter)
  • Monthly bonus on the number of guest requests
  • Bi-weekly sales commission on retail sales

You will be busy; our guests and members love us, the atmosphere and affordability allow them to return again and again!  We are family: giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬

Job Duties and Responsibilities

Spa Coordinator Responsibilities

  • Greeting and assisting guests
  • Scheduling appointments and answering phones
  • Checking guests in and out and ensuring the accuracy of all transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Membership, spa boutique, and product sales
  • Provide education to guests regarding our  Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Willingness to work as a team player to proactively support the spa’s needs
  • Attention to detail in all aspects of spa coordinators responsibilities

Qualifications

Guest Advisor Requirements:

  • Minimum high school diploma.
  • Self motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Drug/alcohol free
  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part-Time positions available.  Flexibility is a plus, but required to work a weekend shift either Saturday or Sunday.  We are open Monday through Saturday 9am to 8pm and Sunday 9am to 7.  

A team player with a passion for the spa and guest service industry.

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Type: Part Time (Hourly)
Job ID: 149199