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Spavia Strongsville is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Strongsville, Ohio. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more https://careers.spaviadayspa.com/.

Pay and Benefits for Spa Managers

  • Spa Managers earn $16 to $18 per hour or the equivalent salary of $33,500 to $37,500
  • W2 employee
  • Vacation pay
  • Discounts on products and treatments, along with friends and family discounts

Why join the Spavia family

  • Family culture with compassion, integrity and team approach
  • Our teammates are fun and our biggest asset
  • Our membership program creates relationships, connecting people and communities together in many rewarding ways
  • Advancement opportunities in leadership with the fast growing spa in the world – multiple avenues for increased pay and bonus potential
  • Our guests and members love us, the atmosphere and affordability allows them to return again and again 

Job Duties and Responsibilities

Spa Manager Responsibilities include but not limited to:

  • Team management: recruit, interview, hire and train new candidates, with assistance of the owner.  Manage front desk team of 2-3.
  • Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
  • Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.  Set and adjust monthly goals to reach annual business goals.
  • Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
  • Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.  Ensure state regulations are followed and up to date.
  • Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
  • Customer Service ensuring guest satisfaction is the highest in the industry
  • Inventory and supply management monthly
  • Marketing support with email campaigns, in house and social media
  • Community outreach

Qualifications

Spa Manager Job Requirements:

  • Managerial experience; 2 year minimum
  • Retail Sales experience; 2 year minimum
  • Goal driven
  • Reliable, punctual, passionate and goal-driven
  • Professional, and drug/alcohol free
  • Time management and organization skills
  • Computer proficient
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry

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Type: Full Time (Hourly)
Job ID: 29113